What is organizational culture?​

The textbook definition of organizational culture is: The shared values, norms, and expectations that govern how people approach their work and how they interact with each other

It's about how I have to behave in order to survive or feel good in this organization. This is the most pragmatic definition of organizational culture. It's beyond the manual. It is the life of the organization.

Maybe I need to sit back and mind my own business and just do what I’m told, maybe I should always be on guard lest someone catch me red-handed on some subject, maybe it’s valued to always have the last word, maybe people sees and appreciate caring for those around them. Any of these norms of behavior can give the culture of an organization.

Cultures are built and strengthened over time. Even if not all people use complex definitions or are passionate about the topic, how they talk about their organization shows the organizational culture. How they describe their interaction with their organization or how they describe their work shows what kind of culture has led to these conclusions.

A constructive organization will be described as professional, working here comes with challenges that people appreciate.

The passive organization will be perceived as bureaucratic and the work is coercive.

The aggressive organization appears hostile in interactions with the outside and the work is very demanding.

How people describe interactions with the organization

Constructive culture

Professional

Passive deffensive culture

Bureaucratic

Passive aggressive culture

Hostile

How people describe work in the organization

Constructive culture

Challenging

Passive deffensive culture

Constraining

Passive aggressive culture

Requesting

What makes you successful

Constructive culture

Achievements

Passive deffensive culture

The information you hold

Passive aggressive culture

Power

How people react to change

Constructive culture

Plan proactively

Passive deffensive culture

Don’t act and hope it will
dissapear

Passive aggressive culture

Reactive: we can handle it, let the crisis come!

What brings an organization to the attention of the media

Constructive culture

Awards, achievements

Passive deffensive culture

Poor quality slow services

Passive aggressive culture

Stressed people, inappropriate behaviors

How is performance over time

Constructive culture

Sustainable

Passive deffensive culture

Vulnerable

Passive aggressive culture

Volatile

How does culture manifest itself in an organization?

Organizational culture is about behavioral norms, usually unwritten rules about what works and what doesn’t in the organization. It dictates how people behave in the situations they encounter during the working day. Norms determine how people think about their role and themselves in relation to it. When a member of the organization has a task to solve or someone to interact with and a decision to make, one or more of the following thoughts will cross their mind:

One organization at a time, we continue to make Romania a better place.

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